Managing Directory Settings in Workspace ONE Access

After you set up a directory in the Workspace ONE Access service, you can view and modify the directory configuration and sync settings, you can trigger manual sync or wait for the next scheduled sync run for the changes to take effect.

1. Syncing a Directory manually in Workspace ONE Access:

When you want to sync updates from your active directory to your Workspace ONE Access directory immediately, you can start the sync process manually.

· Click Identity & Access Management, then click Manage.

· Click Directories.

· Click the directory you want to sync

· Click Sync, and select Sync with Safeguards, or Sync without Safeguards to sync it manually.

The sync safeguard thresholds that are set limit the number of changes that can be made to users and groups when the directory syncs.

· From the sync setting, you can click Safeguards, then Set the percentage of changes to trigger the sync to fail then click Save.

You have successfully Synced a Directory manually in Workspace ONE Access

2. Setting up a Directory Sync Schedule in Workspace ONE Access:

You can set up a sync schedule so that users and groups are synced automatically from your Active Directory or LDAP directory to the Workspace ONE Access service at regular intervals.

· Click Identity & Access Management, then click Manage.

· Click Directories.

· Click the directory you want to sync.

· Click Sync Settings.

· In the Sync Frequency tab, set the sync frequency to run the sync, then click Save.

You have successfully Setup a Directory Sync Schedule in Workspace ONE Access.